Telstra not required to bill accuately, Telstra says

Confirming what every Telstra customer already knows, Telstra announced that it is not required to maintain “an accurate, reliable and current account and record keeping system” able to “accurately calculate” monthly billings for its mobile telephone system.

This unsurprising revelation comes out in a story in this morning’s The Age about a lawsuit between the monopolistic telco and Crazy John’s. John alleges Telstra manufactured a bill out of thin air, to force them to re-negotiate their dealer contract. Telstra can’t back up this bill with actual figures, so they seem to be trying the bizarre legal move of saying “we never said we had accurate bills”. While Telstra customers already knew this, it’s a bit odd that the company itself would admit that. John apparently provides 20% of Telstra’s mobile business (justifying the “Crazy” moniker). If I was an account rep for Optus or Vodafone, I’d be speed dialling Crazy John right about now, funk soul brother.